Articles
Concurrent Review Bottlenecks: How Administrative Burdens Hurt Outcomes
For health plans navigating value-based care, the concurrent review process is essential to utilization management - making sure members receive appropriate care during their stays in skilled nursing facilities (SNFs) and other post-acute settings. Yet, for all its importance, concurrent review often falls victim to administrative bottlenecks, slowing down care, draining staff resources, and ultimately harming both outcomes and member satisfaction. This article examines the roots and impact of these bottlenecks, and explores how the new generation of care coordination technologies are modernizing workflows, streamlining communication, and helping health plans reclaim efficiency and quality.
August 20, 2025
Published on
August 20, 2025