Olio is an industry-leading software that takes complex longitudinal care coordination and turns it into a simple, connected process.
Loved by teams at
18k+
Users
180k+
Cases Coordinated
96%
Provider Satisfaction
Get to know Olio
Olio’s care coordination platform provides powerful tools across the post-acute and behavioral health continuum that drive better patient outcomes, lower costs, and better data insights.
Accelerated Admissions
The hours-long admissions process is now done in minutes. Olio automatically checks and flags for clinical assessment criteria, high cost medication, benefit verification, and sex offender registry.
Teams can now receive, review, flag, and accept inbound referrals without ever leaving Olio. Decision-making has never been faster.
Enhanced Patient Visibility
Where there were formerly blind spots, Olio allows you to see where all of your patients are, and how they're progressing in a single view.
Real-Time Collaboration
Disconnected care teams affect cost, length of stay, and outcomes. In Olio, co-manage every patient with your entire team in real time.
Data & Insights
Olio converts operational engagement and clinical activity into actionable data. Track provider performance, patient outcomes, and more across the post-acute care continuum.
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For Skilled Nursing
Olio offers a full suite of tools that cover the entire patient journey, from admissions through post-discharge.
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For Payers
Olio drives fast, sustained engagement with your post-acute and behavioral health network so you get better data insights, healthier members, and lower costs.
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For Provider groups
Olio enables provider groups to seamlessly coordinate care to avoid preventable readmissions, reduce length of stay, and lower cost of care.
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Software you can trust
Designed for Healthcare
Olio is fully HITRUST and HIPAA compliant, with robust technical controls and a repeatable, transparent security posture. Discover our approach to safeguarding care coordination — then explore even deeper controls, documentation, and attestations via our Trust Portal
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Integrations
Olio works with the tools you already use
Olio is built to work across your entire care network, not replace it. Instead of being another separate software that gets patched around workflows, Olio seamlessly integrates into your systems to maximize ease of use. Curious if we can integrate with your organization's tools? Just reach out! We work to add more integrations to Olio every day.
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Frequently Asked Questions
What is a post-acute care coordination platform?
A post-acute care coordination platform gives every organization involved in a patient's next level of care one shared place to work. Olio is a care coordination platform for post-acute and behavioral health care. It connects skilled nursing facilities, health plans, health systems, physician groups, home health agencies, and hospice providers, so every team can see where a patient is and what happens next.
What is transitions of care software?
Transitions of care software helps teams coordinate a patient's move from one care setting to another, such as a hospital to a skilled nursing facility, or a skilled nursing facility to home health or hospice. Olio gives each organization involved a shared view of referrals, status updates, and patient progress. Many of these moves still run on phone calls and faxes, and Olio gives teams one place to coordinate instead.
Who uses Olio?
Olio's customers are skilled nursing operators, health plans, health systems, and physician groups, including American Senior Communities, Banner Plans & Networks, and Deaconess Health System. Those customers invite their network providers, such as skilled nursing facilities, home health agencies, hospice providers, and behavioral health providers, to coordinate care in Olio. Every provider type having access to the platform, instead of just a messaging app, is key to good care coordination.
How is Olio different from an EHR or a referral portal?
An EHR holds a patient's record inside one organization, and a referral portal handles referrals from one hospital or system. Olio works alongside both and coordinates the work between organizations, including referrals, updates, and patient progress. For skilled nursing facilities, Olio is interoperable with PointClickCare, MatrixCare and many others, so census and patient information stay current.
Which Olio product is right for my organization?
Olio's platform is set up for three types of organizations. Skilled nursing facilities can start on the For Skilled Nursing Facilities page, health plans on the For Payers page, and health systems and physician groups on the For Providers page. Each page describes the workflows, results, and security details for that type of organization.
Does Olio use AI?
Yes. Olio's Summarization Workspace uses AI to summarize clinical documents, so teams can review a patient's information faster. Each summary is based only on the documents provided, and reviewers can hover over a citation to confirm the source in the original PDF. Olio also uses AI in their admissions features which scans, flags, and tracks inbound referrals in seconds.
How does Olio help reduce hospital readmissions?
Olio helps teams notice problems sooner by giving every organization on a patient's care team one shared view of how that patient is doing after a transition. Updates, communication, and progress sit in one patient story, so a decline in recovery gets seen and followed up on quickly. Olio Insights then shows readmission and length of stay trends, so teams can see which partners and processes perform best.
Is Olio HIPAA compliant and HITRUST certified?
Yes. Olio is HIPAA compliant and HITRUST certified. Data at rest is encrypted, data in transit uses TLS 1.2 or higher, and access is role-based and enforced with SSO and MFA. Documentation and attestations are available in Olio's Trust Portal.
