News
Olio Partners with Kno2 to Enhance Care Coordination with Real-Time Record Access
Healthcare in today’s world rarely happens within a single clinic. Providers, payers, and care teams are increasingly responsible for patients as they move between hospitals, primary care, behavioral health and skilled nursing facilities. While patients benefit from receiving care in the right setting, this shift adds complexity for the organizations coordinating that care. Medical records are still created and maintained within individual systems, each with its own workflows, access requirements, and policies. When care crosses organizational boundaries, teams often rely on a cumbersome combination of tools like faxes, phone calls, emails, and system-specific logins to obtain the information they need. These approaches persist because they are trusted, compliant, and widely available, even if they aren’t always efficient. As coordination becomes more real-time and collaborative, the effort required to gather records can slow otherwise well-designed care workflows. The challenge facing providers is finding ways to access information more easily, without creating more friction for the people delivering care.
February 18, 2026
Connecting Care Teams Through Nationwide Interoperability
Olio has partnered with Kno2 to change that. By integrating real-time EHR access powered by Kno2’s TEFCA-enabled network, clinicians can securely query patient records from hospitals and providers nationwide, all without leaving the Olio platform. This partnership reflects a broader focus on improving the partner experience and making coordination feel easier for the teams who rely on Olio every day.
“We built Olio to connect care teams around patients at their most vulnerable moments,” said Seth Baughman, Chief Technology Officer at Olio. “Real-time EHR integration through our connection with the Kno2 network enables treating clinicians to instantly and easily query patient records from hospitals and providers nationwide within the Olio platform, ensuring they have the complete clinical picture when it matters most.”
Kno2 is healthcare’s largest communication network, including providing access to TEFCA ensuring standardized, secure access to patient information across care settings while supporting national interoperability requirements.
“Every new healthcare technology makes communication a little more complex, but it doesn’t have to be harder,” said Therasa Bell, President and Co-Founder of Kno2. “Kno2 provides the infrastructure that allows information to move securely and reliably across care settings, which makes it easier for platforms like Olio to support real-world coordination at scale.”
Supporting Coordination with Real-Time Record Access
Before working with Kno2, obtaining medical records required time-consuming manual processes and system-by-system access. With Kno2s connectivity embedded directly into Olio, clinicians can now access critical patient information in real time as care is delivered.
This functionality supports:
- Faster, more accurate medication reconciliation
- More personalized and informed care plans
- Stronger continuity of care as patients move between settings
- A smoother experience for providers and staff
By eliminating friction in data access, care teams can stay focused on patients instead of paperwork.
Better Outcomes Across the Care Continuum
Together, Olio and Kno2 are focused on delivering not just interoperability, but a partner experience designed to delight customers, even in the complex healthcare environment. The partnership supports sustained provider engagement, better clinical decision-making, and improved outcomes for patients navigating complex transitions of care.
About Olio:
Olio transforms post-acute and behavioral health care coordination by solving what other platforms can’t: sustained provider engagement. Olio automatically connects care teams and keeps them engaged—from SNFs and behavioral health providers to payers, health systems, home health, hospice and more—delivering actionable insights organizations need to improve outcomes and reduce costs. www.olio.health
About Kno2
Kno2 is leading the future of healthcare communication by providing the nation’s largest comprehensive communication network, including as a federally designated Qualified Health Information Network (QHIN) and CMS Aligned Network. Kno2 enables secure, effortless exchange of patient information across providers, payers, patients, and technology vendors, processing billions of transactions annually. Learn more at Kno2.com.
