The healthcare industry is notorious for the use of acronyms. Once established, these cognitive short-cuts are helpful, but at the launch they can lead to unnecessary confusion.
In this post we’ll answer, “What is Care Coordination Information Technology” and how does Olio fit into the group of technology solutions.
The genesis of CCIT
The first use of CCIT in reference to Care Coordination Information Technology is attributed to Frost & Sullivan, a business consulting firm involved in market research and analysis, growth strategy consulting, and corporate training across multiple industries. In April of 2019, they released a market forecast report on the US Care Coordination industry through 2023. In this report, they predicted the US Digital Care Coordination market would reach $30B by 2023. Along with financial projections, Frost & Sullivan named the category Care Coordination Information Technology and coined the acronym: CCIT.
What is CCIT?
Due to the evolving nature of the nascent category, the original authors of the acronym wisely acknowledged that CCIT will evolve in its meaning as the software platforms it represents mature to meet the needs of the healthcare industry. In the report they state, “The market definition for the category of CCIT is not well defined and there are many IT solutions that can potentially fit into this bucket.”
While a hardline definition of CCIT is still forming organically, the clinical process of “care coordination” is well understood and widely accepted as: the process of transferring and exchanging patient information across the care continuum via a centralized, yet interoperable, IT platform that facilitates real-time communication between specific care team members, who are responsible for managing and reporting patient outcomes against various value-based care (VBC) objectives.
How does Olio fit in?
As described by Frost & Sullivan, Care Coordination Information Technology represents a large bucket of solutions and technologies. Examples of IT used for care coordination include: EHRs, health information exchange (HIE) and data interoperability, predictive analytics and risk modeling, care plans, patient education, communication and messaging, patient portals, mobile apps, and numerous others.
In more simple terms, Care Coordination solutions, such as Olio, connect, coordinate, enable collaboration, and standardize clinical pathways so that evidence-based diagnoses and personalized interventions are possible across the care continuum.
Olio pays special attention to arguably one of the most difficult care coordination tasks - care collaboration across acute and post-acute care settings. Millions of patients’ care journeys include care in an acute setting, like a hospital or outpatient surgery center, followed by post-acute care, like a skilled nursing facility, home health agency visits, or outpatient therapy. Olio enables the entire team of caregivers, across both acute and post-acute settings, to have visibility into and collaborate on a shared patient’s care.
The topic of care coordination and the technologies, like Olio, that enable it will continue to become a bigger part of the healthcare technology conversation. Evolving healthcare policy and specifically the move to value over volume will amplify the importance of care coordination. Technologies that enable providers to coordinate care more efficiently and effectively in the pursuit of improved patient outcomes will be universally adopted to replace outdated workflows and tools such as phone calls and faxes.