This month, Inside Indiana Business with Gerry Dick published an article about the successes of Olio's customer, Central Indiana Orthopedics. Kylie Veleta, Business of Health Reporter & Special Projects Editor, connected with Ben Forrest, CEO & Founder of Olio, and Central Indiana Orthopedics surgeon and managing partner, Dr. Joseph Jerman.
Olio’s technology streamlines communication between the surgical team and post-acute providers, allowing for seamless care during the patient’s journey to recovery. Dr. Joseph Jerman shares just one of many success stories he has witnessed since implementing Olio’s software within his team.
A central IN man broke his hip 5 years ago and recently broke the other hip. Dr. Jerman says that the “‘man stayed in the nursing home for three months after his first operation, and his family was anticipating another miserable 90-day stay after the same surgery on his other hip—but he was home in ten days.’”
Dr. Jerman gives much of this credit to Olio because it allows him to keep tabs on his patients after they leave the hospital. Olio Health has helped Dr. Jerman and his team cut their average length of stay for a hip fracture by more than half. “‘If you would’ve told me this a year or two ago, I would’ve thought you were absolutely out of your mind,’” says Dr. Jerman. These successes have been possible due to Olio’s innovative technology that optimizes patient care.
Olio’s CEO Ben Forrest emphasizes the importance of monitoring patient progress in the post-acute setting, especially as the healthcare industry shifts to episodic care. Essentially, this means that hospitals are being paid based on the patient’s entire episode of care--surgery through rehabilitation--rather than being reimbursed for each service the patient receives. Thus, communication between providers throughout the entire care episode is crucial to cutting costs, decreasing hospital readmissions, and improving patient health outcomes.
To achieve these goals, Olio’s software provides an electronic method to monitor individual patients. Acute and post-acute teams can set specialty-specific care goals for the recovery plan, use dashboards to track patients’ progress, and communicate instantly in real-time. Olio’s newest feature, the “patient escalation” function, gives post-acute providers the ability to notify the hospital or referring physician team if there’s a problem, according to Forrest. “‘With push notifications or email notifications about a problem, we’re getting providers centered around that patient in under 30 minutes. It’s truly helping both sides of the aisle in a very, very effective way.’”
“‘Returns to the ER and hospital readmissions are a huge hot topic right now, and that’s a metric that is starting to be monitored very closely,’” says Dr. Jerman. “‘The patient escalation feature serves as a “9-1-1” call that just goes out to the team immediately.’” Rather than calling for an ambulance if a problem arises for a patient, post-acute providers can contact the hospital or referring physician with the click of a button. Dr. Jerman says this patient escalation function within Olio’s software prevents unnecessary ambulance trips, ER visits, hospital readmissions, and heavy costs for both the patient and provider.
Olio’s innovative approach to collaboration brings providers across acute and post-acute environments together, enabling them to digitally cooperate and work more cohesively in one shared environment. Olio’s technology allows patients to receive the best care possible.